Technology dramatically improves the economies, efficiencies, and output of business. Using cloud-based services, IoT, portals and other technology solutions makes it cheaper and faster to engage customers, generate leads, sell deals, manage partners, and operate your business.
Automate Business Processes
Unautomated business processes increase expense, lead to mistakes and frustrate employees and customers. Automate manual processes to reduce the people that manage them and improve efficiency so employees can focus on more mission-critical activities. Costs drop when you need less people, deploy them more effectively and make less costly mistakes.
Track & Manage Assets
Rely on spreadsheets to keep up with your company’s valuable property means you are likely wasting money. IoT technology tracks your company’s physical assets and delivers information about them including who is using what, their location, and if they need maintenance. Assets can include anything physical including your fleets, medical equipment, computers or manufacturing equipment.
Move to the Cloud
Transition on-premise technology to the cloud slashes capital expenses for hardware and software and reduces or eliminates IT staff. Even a hybrid solution, where some technology remains in the data center, creates cost efficiencies. Eliminate the expense associated with upgrades when software is automatically updated online.
Automate Sales & Marketing
How much does it cost for your company to generate a lead or close a deal? It isn't just money that businesses sink into marketing but also people and time. Use technology to automate daily marketing tasks and manage your data in the cloud to save time, reduce the size of the marketing team and generate more leads.
Analyze Network & Wireless Spend
You may be overpaying to connect wireless devices by as much as 45%. Network vendors send you complex invoices that contain mistakes and overcharges. Technology analyzes what you spend to ensure that you pay only for what you agreed to and that you get the most favorable rates. Outsourcing the management of your network and technology vendors reduces the stress on staff and monitors how you invest your budget dollars.
Transform the Customer Experience
Today’s customers expect answers quickly and on demand by using self-service technologies for order entry, customer service, and access to content and training. Advanced contact centers vs. older call centers offer a variety of electronic ways to connect to the customer and reduce the need for operators. Portals provide a single online location to get information, questions answered and access training to reduce the staff needed to manage these functions.
Make Your Buildings Smarter
Smart buildings increase the life of capital equipment, improve security and safety and operate more efficiently. They have technology to reduce energy costs spent on lighting, water management, and HVAC systems. Buildings can be turned into virtual power generators to shed electric load and sell the “megawatts” into the market. Smart buildings are a key to reducing costs to manage offices, warehouses, retail locations, and plants.